The easiest way to get help. This file is pre-configured with my relay settings for an instant connection.
- Download the Windows app.
- Open the .exe (approve "Run anyway" if needed).
- Share the ID and Password with me.
Remote Support
Safe, secure, and ready when you are. My private relay ensures your support session is encrypted and direct. Choose your device below to begin.
Support for Mac users. My secure installer script handles the setup and configuration for you.
- Download the installer.
- Run
bash ~/Downloads/install-macos.shin Terminal. - Approve system permissions and share your ID.
For all major distributions. The automated script handles dependencies and relay configuration automatically.
- Download the installer.
- Run
bash ~/Downloads/install-linux.shin a terminal. - Enter sudo password and share your ID.
Session details
Send the ID and password securely.
After RustDesk opens, copy your temporary ID and password into a one-time secret link. That keeps the connection info out of regular email or chat history.
What I need
- Your RustDesk ID
- The temporary RustDesk password
- Your device type and what you want fixed
- A good phone number if we need to talk while connected
Use this template
Something not working right?
View Manual Server Settings