IT toolbox

Useful bits, no digging.

A few quick checks for support calls: public IP, device details, browser info, and links I usually ask people to find anyway.

Connection check

Your public IP

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Open Speedtest Open DNS Checker
Device note Copy support details

This gives me the basics without you spelunking through menus.

Send Request
Fast links Common next steps
Remote supportDownload RustDesk and share your ID One-time secretSend passwords without leaving them in chat Secure file sendUpload logs, screenshots, or large files Session checklistClose private windows and get ready
Tell me what you see

Quick troubleshooting prompts.

These are the details that usually save the most time when something is acting up.

Error message

Take a screenshot or copy the exact wording. The boring text is often the clue.

When it started

Tell me whether it began today, after an update, after a reboot, or after installing something.

What changed

New network, new password, new device, new app, moved cables, or anything that feels related.